Player Wellbeing

Responsible Gaming at pej61

Entertainment is the foundation of everything we offer at pej61. Gambling should be a source of enjoyment — never stress, financial hardship, or personal harm. This page outlines the tools, policies, and support resources we provide to help every player stay in control.

21+

Adults Only

You must be 21 or older to register and play on pej61. Age verification is mandatory for all accounts.

Player Protection Tools

Stay in Control — Your Tools, Your Rules

Every pej61 account comes with a full suite of responsible gaming controls. These tools are available instantly through your account dashboard or by contacting our 24/7 support team.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your pej61 wallet. Limit reductions take effect immediately. Increases require a 24-hour cooling period before they are applied — giving you time to reconsider. There is no minimum limit, so you can set an amount that genuinely reflects your personal budget.

Session Time Reminders

Configure automatic alerts that notify you when you have been active on the platform for a set period — 30 minutes, 1 hour, 2 hours, or a custom interval you define. The reminder appears as an on-screen notification during your session. It is a simple, low-friction prompt designed to encourage regular breaks without interrupting play unless you choose to stop.

Cool-Off Periods

A cool-off period temporarily suspends your account for a defined window: 24 hours, 7 days, or 30 days. During this period, you cannot log in, place bets, or make deposits. Cool-off periods are activated immediately upon request and cannot be reversed before the chosen period ends. This is ideal for players who feel they need a structured break without committing to permanent self-exclusion.

Self-Exclusion

Self-exclusion permanently closes your pej61 account and prevents re-registration for a minimum period of six months. Requests are processed within 24 hours. During the exclusion period, your account is inaccessible, all promotional communications are suspended, and you will not be able to create a new account using the same identity documents. Self-exclusion is a serious, irreversible step for the duration of the exclusion window — we encourage players who need it to use it without hesitation.

Loss Limits

In addition to deposit controls, you can set a loss limit that caps how much of your real-money balance can be lost within a given period. Once the threshold is reached, further wagering from your main balance is suspended for the remainder of that period. Loss limits reset at the start of each new daily, weekly, or monthly cycle, depending on the interval you select.

24/7 Support Access

If you are concerned about your gambling behaviour, our support team is available around the clock via live chat and email. Our agents include native Indonesian-speaking staff so you can discuss any concern in whichever language you are most comfortable with. All responsible gaming enquiries are handled with complete confidentiality and without judgment.

Getting Started

How to Activate Your Protection Tools

All responsible gaming tools are available directly within your pej61 account. The process is straightforward and takes less than two minutes. You can also contact our support team at any time and an agent will activate any tool on your behalf during the call.

Deposit limit reductions and cool-off periods take effect immediately. You do not need to wait for confirmation — the change is applied the moment you submit it.
1
Log In to Your Account

Access your pej61 account using your registered username and password. Ensure you are on a secure, private network when making any account configuration changes.

2
Navigate to Account Settings

From the main dashboard, select the "Account" or "Settings" menu. Look for the "Responsible Gaming" or "Player Safety" section within your account preferences.

3
Select the Tool You Need

Choose from deposit limits, loss limits, session reminders, cool-off periods, or self-exclusion. Each tool has a clear description and confirmation step before it is activated.

4
Confirm Your Settings

Review the details of the limit or restriction you are setting, then confirm. You will receive an on-screen confirmation and, where applicable, an email to your registered address.

5
Contact Support If Needed

If you cannot locate a tool in your account settings or need immediate assistance — for example, an urgent self-exclusion request — contact our support team via live chat and an agent will process the request on your behalf within minutes.

Know the Signs

Recognising Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually, and many people do not recognise it until significant harm has already occurred. The warning signs below are widely used in clinical assessment frameworks. If you recognise several of them in your own behaviour or that of someone close to you, we strongly encourage you to act — starting with contacting pej61 support or one of the support resources listed further down this page.

Gambling is entertainment. When it stops feeling that way, something has changed — and that change deserves attention, not shame.

Spending more money on gambling than you planned, or regularly exceeding the budget you set for yourself before starting a session.

Chasing losses — placing more bets to win back money already lost, rather than accepting the loss and stopping.

Hiding the extent of your gambling from family, friends, or a partner — lying about the time or money spent, or about wins and losses.

Experiencing anxiety, irritability, or a low mood when you are unable to gamble, or when you try to cut back and find it difficult to do so.

Borrowing money, selling possessions, or neglecting bills and financial obligations in order to fund gambling activity.

Gambling affecting your relationships, work performance, or daily responsibilities — spending time you intended for other activities on gambling instead.

Self-Assessment

Ask Yourself These Questions

The following questions are based on standard responsible gaming screening tools. Answering "yes" to several of these is a signal worth taking seriously.

1

Have you ever felt the need to gamble with increasing amounts of money in order to achieve the same level of excitement?

2

Have you been restless or irritable when attempting to reduce or stop gambling?

3

Have you made repeated unsuccessful attempts to control, cut back, or stop gambling?

4

Have you gambled as a way to escape from problems or to relieve feelings of helplessness, guilt, anxiety, or depression?

5

After losing money gambling, have you often returned the next day to try to win it back?

6

Have you lied to family members or others to conceal the extent of your gambling activity?

7

Have you jeopardised or lost a significant relationship, job, or educational opportunity because of gambling?

8

Have you relied on others to provide money to relieve a financial situation caused by gambling?

If you answered "yes" to two or more of the above questions, consider speaking with a professional support service or contacting the pej61 team to discuss activating a cool-off period or self-exclusion.
Our Commitment

pej61's Responsible Gaming Pledge

pej61 is committed to operating a platform where entertainment and player safety go hand in hand. We train our customer support team to identify patterns of potentially problematic play and to proactively reach out to players who may benefit from our protective tools. We do not market aggressively to players who have set deposit limits or requested cool-off periods. We enforce strict age verification at every stage of the account lifecycle. And we treat every responsible gaming request — however large or small — with the same urgency and care as a technical or payment issue.

Gambling at pej61 is meant to be a leisure activity enjoyed within your means. We provide the tools to keep it that way. Using them is a sign of self-awareness, not weakness — and we will always support you in doing so.

24/7 Support

21+ Policy

SSL Secured

Fair Play

Getting Help

Contact pej61 Support

pej61's support team is available 24 hours a day, 7 days a week. If gambling is causing you distress, you can contact us at any time to discuss your options — whether that is setting a deposit limit, activating a cool-off period, or requesting immediate self-exclusion. Our agents are trained to handle these conversations with discretion and without judgment.

  • Support email: support pej61 net
  • Live chat: available inside the platform after login
  • Available 24/7, including all Indonesian public holidays

Professional Support Services

For players in Indonesia who feel that their gambling has become a serious problem, independent professional support is available. Reaching out to a dedicated counselling service is often the most effective step toward recovery. The following type of service can provide confidential, professional assistance:

  • Gambling addiction counselling centres operated by licensed mental health professionals in major Indonesian cities including Jakarta, Surabaya, Bandung, and Bali
  • Community mental health services (Puskesmas) across Indonesia that include behavioural addiction support
  • Private psychologists and therapists specialising in behavioural health and impulse control available via telehealth platforms in Indonesia
Age Verification
21+

Strict 21+ Age Requirement

Registering or using a pej61 account requires that you are at least 21 years of age. This is a non-negotiable condition of service. Age verification is enforced during registration through our KYC process, which requires a government-issued identity document confirming your date of birth. Any account found to belong to a player under 21 will be closed immediately, with all funds returned to the originating payment method and any winnings voided.

If you are a parent or guardian and suspect that a minor in your household has accessed or is attempting to access gambling platforms, we recommend using parental control software to restrict access. Contact pej61 support immediately if you believe a minor has registered an account — we will investigate and close it without delay.

Play Responsibly

Enjoy pej61 — Safely and Within Your Means

Your wellbeing always comes first. When you're ready to play, pej61 has everything you need — and the tools to keep it fun. Explore our games, review the FAQ, or contact support at any time.

21+ Only. Gambling can be addictive — please play responsibly.  |  Terms & Conditions  |  Privacy Policy